Warranty Policy

At Leonids, it is our promise to accompany your memories for a lifetime and beyond with our thoughtfully designed, made-to-order fine jewelry. That is why we stand behind the quality of our products and stand with you in case of a mishap.

Warranty Coverage

All orders come with a one-year warranty covering manufacturing defects, including:

  • Loose prongs
  • Loss of an accent stone
  • Plating discoloration

If an accent stone is lost within your warranty period, we'll ship the replacement stone matching your original specifications at no cost. You can either have it set at a local jeweler and send us your receipt for reimbursement (up to $100), or ship your ring to our U.S. after-sales address and we'll take care of it. 

Ring Resizing

Getting the fit just right matters to us.

  • Your first resizing is complimentary as long as it's requested within your 1-year warranty period.
  • This covers adjustments of up to ±0.5 US sizes. If the size change needed is larger than this, your ring will need to be remade rather than resized, and this falls outside of what's covered under warranty.
  • If the resized target falls above US 11, an additional $150 applies.
  • You can either ship your ring to our U.S. after-sales address for resizing, or have it resized at a local jeweler and send us your receipt for reimbursement (up to $50). Either way, your warranty stays intact.
  • Resize requests made after the 1-year warranty period, or any additional resizes beyond your first, are available at cost.

To request a resize or reimbursement, simply contact our support team. If reimbursing a local jeweler, please include your receipt and a photo of the resized ring, and we'll process it within a few business days.

Disclaimer

  • The main stone is not covered for loss or damage under this warranty.
  • Damages caused by human/external factors are outside our warranty coverage for manufacturing defects.

Contact Us

If you're not sure whether your situation is covered, or you'd like help finding a local jeweler, please reach out to our support team at care@leonidsjewelry.com and we're always happy to help.